KNOWN FROM
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CHOOSE YOUR CATEGORY
YOUR ADVANTAGES
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I am JOLANDA SCHNEIDER
WHY KNIT ?
In the midst of the constant rush, knitting allows me to find a moment of calm in which I concentrate fully on the simple interplay of stitches. It's almost therapeutic how I can knit away a piece of my worries and thoughts with every stitch. And then there is the joy when the work is finally finished. My designs are a melody of colours, textures and patterns that tell the stories of my thoughts and feelings.
MADE ESPECIALLY FOR YOU
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STEP-BY-STEP GUIDE
Even if you don't have extensive knitting experience, my tutorials will guide you with clear and simple step-by-step instructions to help you achieve impressive results. My goal is to ensure that you start your knitting projects not only successful, but also full of confidence.
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IMPRESSIVE RESULTS
You'll be thrilled by the admiring glances at your completed knitting project when you proudly wear it or give it as a gift. Your meticulous handiwork will become a true work of art not only for yourself, but also for others, attracting attention and recognition.
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PERSONAL SUPPORT
I am personally available to answer any questions or concerns you may have, to ensure that you are always on track and can effortlessly overcome any hurdle you may face in your knitting projects. Your satisfaction and progress are important to me, and I'm ready to offer advice and support whenever you need it.
QUESTIONS & ANSWERS
When will I receive my pattern?
As soon as the payment process is complete, you will receive a confirmation email. This contains the direct link to your PDF instructions. No printed instructions will be sent.
Your instructions are also available in your customer account. This can be accessed via the ‘MY DOWNLOADS’ button at the top of the homepage of our online shop. However, you must be logged in for the button to be displayed.
Ich habe keine Bestätigungsemail erhalten.!
Please check your computer's security settings as my email may be categorised as spam. Please also check your spam folder. Nothing? Then go directly to your CUSTOMER ACCOUNT and download the instructions under MY DOWNLOADS.
Can I find the knitting pattern in my customer account?
The instructions will be saved in your CUSTOMER ACCOUNT. To do this, go to the online shop, then select LOGIN in the top right-hand corner of the navigation bar. Then go to MY DOWNLOADS and download your instructions yourself.
I have lost the instructions. How do I get them back?
The instructions are also saved in your CUSTOMER ACCOUNT and you can download them at any time via MY DOWNLOADS.
Why can't I complete the order process?
Please empty the BROWSER ORDER and the CART and re-enter your order. Also try to place the order via another device (tablet, computer).
I can no longer log in to my customer account!
Our modern shop system no longer requires a password. You can simply log in with your email address. You will then receive a 6-digit code as a text message on your mobile phone every time you visit our shop. Simply enter the code in the window displayed in our shop. And you are already in your customer account.
Where and how often can I download my manual?
In your customer account under MY DOWNLOADS you will see all the instructions you have purchased. You can download the instructions a maximum of 10 times. However, please always download all files IMMEDIATELY after your purchase. It may be that the instructions are no longer available at a later date. See also our legal information.
Can I sell my knitted models?
Basically no. However, I do offer various LICENSES that allow you to sell patterns and knitting instructions. Please contact me.
Didn't find an answer to your question?
Then contact me directly. I will be happy to answer you within 24 hours.